About your water bill
Your water bill can comprise of one or more separate charges:
- access (entitlement) charge
- usage charge
- meter reading, assessment or service charge, or
- minimum water management charge.
Charges are set by IPART (see Setting fees and charges) and differ for regulated river, unregulated river and aquifer access (groundwater) licences and within different river valleys.
Find out more about the charges on your water bill:
WaterNSW is the billing and collection agency for charges levied by the NSW Office of Water. Your water licence bill is payable to WaterNSW.
Customers must pay their bill using one of the payment methods listed on the bill.
For bill payment and account enquiries, contact WaterNSW on 1800 353 091 or visit the WaterNSW website.