2015/16 IPART pricing review
In 2015/16 the Independent Pricing and Regulatory Tribunal (IPART) will review the maximum charges DPI Water can levy for its water management services. These charges recover a share of the costs incurred by DPI Water in providing these services to its customers.
IPART requires DPI Water to lodge a pricing submission to report on our performance against the 2011 pricing determination and outline our proposed service delivery and charges from 1 July 2016 onwards.
DPI Water's pricing submission is now on public exhibition.
Frequently asked questions
See frequently asked questions about DPI Water's pricing submission to IPART.
In the coming months we will publish a series of fact sheets to help our customers and stakeholders understand the determination process, our historical performance, and proposed service delivery.
- Factsheet 1 (PDF, 459.36 KB): An overview of the NSW Office of Water and the 2015 IPART price determination process
- Factsheet 2 (PDF, 330.14 KB): The activities and performance of the Office of Water 2011-14
- Factsheet 3 (PDF, 106.51 KB): Proposed pricing structure and activities of the Office of Water for 2016–20
In June 2015 DPI Water announced public consultation on its current and proposed prices, costs and services. Members of the public were invited to provide feedback to help shape DPI Water's submission to IPART.
On 16, 23 and 30 November 2015, IPART will host three public forums (Tamworth, Sydney and Griffith) so interested parties can discuss their views.
IPART proposes to release its draft determination on 8 March 2016 and seek further comment from the public. Its final determination is scheduled to be publicly released on 7 June 2016. On 1 July 2016 new DPI Water fees and charges set by IPART will commence.
For more information on the current DPI Water pricing determination and the IPART pricing determination process, see:
- IPART 2011 pricing determination – Water Administration Ministerial Corporation (Office of Water)
- IPART 2015/16 water pricing review
- 2009 Office of Water pricing submission to IPART
- Setting fees and charges
- Customer survey on NSW Office of Water (DPI Water) services and charges (PDF, 766.12 KB) – a survey conducted by consulting firm Woolcott Research & Engagement